Patient Guide
What to expect during your care
Respecting patients and families as a health care provider means making them comfortable when they seek care: comfortable talking with their doctors and nurses, and comfortable with the process, from making appointments to finding a facility and understanding bills.
The goal of this patient guide is to familiarize Scripps patients and families with the process they might experience, to clarify some of the “unknown” and offer a few tips for negotiating financial and emotional issues. It also contains practical information, such as directions to facilities and visiting hours.
Some of the guide’s features include:
- How to make an appointment
- Directions to facilities, and hours of operation
- Help understanding your bill, and answers to frequently-asked billing questions
- An introduction to patient-centered health care decision-making
- Essential patient rights and privacy information
- How you can get involved by giving financially to Scripps
Scripps Patient Essentials Magazine
Scripps Patient Essentials 2007 (PDF, 3 MB) includes articles on some of the above information, as well as:- Guide to pain relief
- What patients need to know about blood transfusions
- Advance Directive FAQs